What is better Intercom or KnowledgeOwl? When comparing Intercom and KnowledgeOwl, it is possible to see which Customer Support Software product is the better alternative. This means that your organization can select the most productive and effective software. You can check the details, including available tools, prices, plans offered by each vendor, offer conditions, etc.
We also let you evaluate their all round scores to know which one seems to be better. Intercom has 8.9 points for overall quality and 96% rating for user satisfaction; while KnowledgeOwl has 8.0 points for overall quality and 97% for user satisfaction. You can also check which software business is more dependable by sending an email inquiry to the two companies and check which one replies faster.
In the event you want to quickly locate the more reliable Customer Support Software according to our experts we advise you check out the following services: Freshdesk Omni, Freshdesk, Zendesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
KnowledgeOwl integrates with the following business systems and applications:
Single Sign On
Salesforce
Active Directory
Okta
Google Apps
Zendesk
Help Scout
Freshdesk
Kayako
Google Analytics
MixPanel
Hotjar
SnapEngage
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Floship, iMentor, Freedom Australia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
KnowledgeOwl is a simple and easy to use knowledge base creator and content authoring tool designed to help users create professional looking knowledge bases.
The solutions examined on this page are merely a small part of our full Customer Support Software category and you should take into account that there might be better solutions out there. If you want to make sure you make the best possible choice for your business we strongly suggest that you try out more software first. It may also be a good idea to check out our top 10 Customer Support Software list to find out which apps are now the best ones and leaders in the market.
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