What is better Intercom or Gigya? Today’s enterprises need the best Customer Support Software product to continue to be competitive. On this page we help you with choosing the right software, by allowing you to evaluate Intercom and Gigya down to the very details of their individual offers.
It is also possible to check our total scoring values, which rate the software overall quality and performance. Intercom got a 8.9 score, while Gigya has a score of 7.5. Likewise, it is possible to compare their general user satisfaction rating: 96% (Intercom) against 97% (Gigya). Remember to opt for the software that best answers your top needs, not the application with a lot of features.
Users who are pressed for time or could use a Customer Support Software advice from our experts might want to try out these top choices for this year: Zendesk, Freshdesk Omni, Freshdesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
Please pay attention to the fact that while both Intercom and Gigya may have a reliable array of features every service could be designed for a different company size. If you are analyzing various solutions you should give some attention to a company size they are catering to. Certain features may scale up efficiently for big enterprises but if you have a small or mid-sized business it’s frequently better to stay away from paying for complex functionalities that you might never have a chance to use.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
