What is better Intercom or Bluenose? A great way to choose the right Customer Support Software product for your business is to evaluate the solutions against each other. Here you can compare Intercom and Bluenose and see their functions compared thoroughly to help you decide on which one is the more effective product.
Furthermore, you can review their overall ratings, for instance: overall score (Intercom: 8.9 vs. Bluenose: 6.7) and user satisfaction (Intercom: 96% vs. Bluenose: 96%). Check their distinctive features and similarities and discover which one outperforms the other. Likewise, think about your company tomorrow; will your company outgrow the app in the next couple of years?
Our experts made sure to review all popular Customer Support Software solutions that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Freshdesk Omni, Zendesk.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Bluenose supports integrations with the following business systems and applications:
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Extole, BlueJean, Appcelerator, LiveRamp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Company Email
info@bluenose.com
Contact No.
Company's Address
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
Please note that even though both Intercom and Bluenose may provide a reliable array of features each software may be designed for a different company size. If you are studying different apps you may want to focus on a company type they are meant for. Specific features might scale up effectively for big enterprises but if you own a small or mid-sized company it’s frequently better to avoid paying for advanced functionalities that you may never actually use.
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