What is better Intercom or Amity? Finding the most effective Customer Experience Management Software for your business is vital to improving your company’s effectiveness. In our platform, it is simple to review different solutions to see which one is the right software for your requirements. Here you can match Intercom vs. Amity and check their overall scores (8.9 vs. 8.2, respectively) and user satisfaction rating (96% vs. N/A%, respectively).
Additionally, you can look at the specifics of prices, conditions, plans, services, tools, and more, and determine which software offers more benefits for your business. In practice, go for the business software that lets you to scale the features and price terms to match your sales growth or lack of it.
At the moment, the best services in our Customer Support Software category are: Freshdesk, Zendesk, Freshdesk Omni.
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
Contact Amity for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Amity integrates with the following business systems and applications:
Act-On
Amazon Redshift
AskNicely
Base CRM
Box
Capsule CRM
ChargeBeeChargify
Delighted
Desk
Dropbox
FreshBooks
Freshdesk
Gmail
Google Apps
Google Analytics
Google BigQuery
Harvest
Help Scout
Highrise
HubSpot
Infusionsoft
Intacct
Intercom
JIRA
MailChimp
Marketo
MS Dynamics
Mixpanel
Netsuite
MS Office 365
Promoter.io
QuickBooks
Salesforce
Recurly
SurveyMonkey
Wave
Xero
Wootric
Zendesk
Zoho CRM
Zuora
Typeform
Stripe
Sugar CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tracckr, LeanPlum, ExpertFile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Amity provides the world’s most powerful Customer Success software. Amity, senses changes in customer health or rhythms, recommends the right actions and measures effectiveness.
In case you continue having doubts about which service will be best in your case it might be a good idea to investigate each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how extensive is its online presence.For instance, if you analyze Intercom LinkedIn account you’ll learn that they are followed by 180 users. In case of Amity the number of followers on their LinkedIn page is 462.
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