What is better Interactive Intelligence CaaS or Helpjuice? Examining products to find the best Customer Support Software does not always have to be complicated. On our review platform, it is possible to match Interactive Intelligence CaaS and Helpjuice and immediately see their varying features. We allow you to check their features, supported devices, customer support, costs, terms, plus more.
You can even assess their overall score (7.7 for Interactive Intelligence CaaS vs. 8.6 for Helpjuice) and overall customer satisfaction level (100% for Interactive Intelligence CaaS vs. 100% for Helpjuice). Devote time to assess your best choices and discover which one is right for your company. Likewise, you must assess the software company’s business viability; can you count on them and will they still be operating in a few years time?
As of now, the top services in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Interactive Intelligence supports integrations with the following business systems and applications:
Amazon Web Services
Microsoft® Lync® Server
Microsoft Dynamics® CRM
Buzzient Enterprise™
Oracle Social Experience
Astute
Heat (FrontRange)
Onyx (Consona)
Remedy (BMC)
Oracle Service Cloud
SAP
Salesforce®
Siebel (Oracle)
NICE
Verint
Aspect
PureCloud
OrgSpan Select
OrgSpan Connect CIC
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A secure, single-instance cloud contact center service is a solution of choice for mid-size to large, mission-critical contact centers and businesses operations.
In case you are still having doubts about which solution will perform best for your company it may be a good idea to take a look at each service’s social metrics. Such metrics are quite often a sign of how popular every solution is and how large is its online presence.For example, if you look at Interactive Intelligence CaaS LinkedIn account you’ll find out that they are followed by 17010 users. In case of Helpjuice the amount of followers on their LinkedIn page is 102.
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