What is better INSTANT Insight or Lithium? If you’re experiencing a hard time deciding on the best Customer Experience Management Software product for your needs, we suggest that you compare and contrast the available software and determine which one offers more advantages. In particular, here you can examine INSTANT Insight (overall score: 7.0; user rating: 94%) vs. Lithium (overall score: 8.8; user rating: 98%) for their overall performance.
You can also see which one provides more functions that you need or which has better pricing plans for your current situation. Using a clear table to evaluate their features will significantly increase the odds of obtaining the best product for your company. Pay attention to other factors of the software such as intuitiveness, adaptability, scalability, and pricing options.
We are aware that not all companies have enough time to test a large number of different services, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Experience Management Software category are: Alchemer, Zendesk, Smartlook.
Contact Lithium to request enterprise pricing details. Lithium offers various social media management products designed to address various business requirements.
Communities
Online Communities – Transform your website into a social destination.
Lithium Social Intelligence
Premium Gamification
Value Analytics and Benchmarking
Mobile/Responsive
Social Contests
Bulk Data API
Social Media Management
Social Publishing – Publish social content to drive deeper engagement in half the time.
Global Content Calendar
Campaign Planning
Content & Posting recommendations
Roles, workflows & approvals
Social Marketing Analytics
Reporting APIs
Social Response – Manage social customer service at scale while improving quality.
Lithium integrates with the following business systems and applications:
Facebook
Twitter
Google+
Microsoft
Salesforce
Klout
Social networks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Skype, Barclaycard, Symantec
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Lithium provides businesses with effective social media tools to manage their social media presence, reach out and engage customers, and gather intelligent data.
Almost as important as useful features and user support responsiveness are pricing packages provided by INSTANT Insight and Lithium. While price should not be the only factor it’s definitely a significant thing to consider. You should look for a flexible pricing package that can be matched with your team size and easily scaled up when your team develops. You should be certain you don’t pick pricing plans that include additional features that you won’t find useful and always make an effort to get in touch with the vendor directly as big companies can often benefit from discounts. You should also give a chance to a free trial or demo of every service to spend at least some time using it. It’s a useful experience that doesn’t ask you to invest any money and gives you a practical overview of what it’s like to work with INSTANT Insight and Lithium.
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