What is better INSTANT Insight or Feedback Lite? It’s a good idea to use our scoring system to help you get a general idea which Customer Experience Management Software product is more suitable for your company. For overall product quality, INSTANT Insight earned 7.0 points, while Feedback Lite earned 7.0 points. Meanwhile, for user satisfaction, INSTANT Insight scored 94%, while Feedback Lite scored 98%.
Specifics of their unique elements, tools, supported platforms, customer support, plus more are available below to provide you with a more precise assessment. Don’t forget to get only the functions your company needs so as not to waste resources for functions that are unnecessary.
Right now, the best products in our Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
Currently, Feedback Lite offers a flawless integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
No Customer Experience Management Software will manate to cater to all the requirements of a company. Even though main features of INSTANT Insight and Feedback Lite are important you should also carefully examine the integrations provided by each software. In many cases your team will already be making use of other types of SaaS software in your company and it’s definitely wiser to go with software that integrate well with one another. If you do that you will be able to ensure a reliable transfer of information between your teams and apps, which can really reduce time devoted to migrating between one software and the other.
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