Innoinstant
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Chat APIs & SDKs
- Web & Mobile Messaging Apps
- Private & Public Chats
- Live Stream Chats
- Team Collaboration
- Message Broadcast
- File Sharing
- Location Sharing
- Screen Sharing
- Online Availability
- Audio Messaging & Translation
- Self-Destruct Chats
- Typing Indicators
- Emojis & Stickers
- Comments
- Notifications
- Pinned Posts
- Analytics & Reports
- Group Chat Analysis
- User Behavior
- User Demographic Data
- Security Assessments
- HTTPS Connections
- End-to-End Encryption
- Anti-Spam Protection
- System Integrations
- Cloud & On-Premise
Pricing Info
Pricing Info
Innoinstant’s enterprise pricing information is available only upon request.
Integrations
Integrations
Innoinstant integrates with:
- Slack
- Salesforce
- Gmail
- Google Drive
- Outlook
- Dropbox
- IBM Cognos Analytics
- Tableau
- PowerBI
- Microsoft Azure
- Google Cloud
- Alibaba Cloud
- IBM Cloud
- Amazon Web Services
- Oracle Cloud
- DigitalOcean
- OpenStack
- VMware
- Python
- React Native
- Java
- Swift
- Docker
- Kubernetes
- Firebase
- Flutter
- Android
- iOS
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Innoinstant is a communication solution for you to produce engaging, reliable, and secure real-time communications and collaborations across multiple systems, platforms, and devices via messaging APIs and SDKs.
Company Email
innocrux@gmail.com
Company's Address
Innocrux Private Limited
No.28, Padma Street, VGN Avenue, Mogappair, Chennai
India
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Centralized Dashboard
- Team visibility
- Measurable
- Skill-based routing
- Automatic call distribution
- Auto-log activity
- Call recording
- Call monitoring
- No busy signal
- Voicemail to email
- Virtual fax
- Dynamic capacity
- Agent monitoring
- Connect softphone
- Call analytics
- HIPAA-compliant
Pricing Info
Full contact center capabilities focused on improving agent and customer experiences – $119 per user/per month
- Multi-tenant microservices
- 14 global data regions in 40+ global data centers
- Active/active and real-time replication
- Continuous feature release with no downtime
- AES 256-bit encryption of data at rest and in transit
- Purpose-built by our internal development team
- 100% open REST API platform
- .CX — object-oriented programming language
- Automatic lowest latency routing
- IP phone supported
- Single sign-on (SSO) supported
- HIPPA Compliant & PCI DSS Compliant
- GDPR compliance
- USA federal, state, and local telemarketing regulations
- 100% web-based
- Advanced security and policy management
- Instant global phone number provisioning
- Latency monitoring tools
- Simple configuration of features
- Cloud-native IP PBX
- Web-based developer portal for API’s
- Advanced API log viewer
- Webhook log viewer
- Online documentation with code examples
- Embedded API console
- 24/7/365 US-based support
- Enterprise service level agreements
- Submit and manage cases online
- Detailed release and feature notes
- Subscribe to release alerts
- Knowledge base and online resource center training center
- System administrator and supervisor training
- Well-defined onboarding process
- Dedicated Customer Success Manager through the life of contract
- Integrations with Salesforce, Zendesk, ServiceNow, and more custom options
- Analytics & Insights
- Omnichannel Capabilities
- Whisper, Listen, Barge-In
- ACD
- Sharpen Logic (IVR/IVA)
- Sharpen University (WFO/QA)
- Post-interaction surveys
- Sharpen Tables: Custom Data Models
- Sharpen Actions (Automated Robotic Processes)
- Sharpen Cadence (Outbound Campaign Manager)
- Workforce management
- Domestic local minutes, inbound, and outbound
- Domestic long-distance minutes, inbound, and outbound
- Port or provision phone numbers
- Third-party integrations supported
- Inbound/Outbound calling
- Webphone supported
Unified communications app for everyone in the company – $25 per user/per month
- Multi-tenant microservices
- 14 global data regions in 40+ global data centers
- Active/active and real-time replication
- Continuous feature release with no downtime
- AES 256-bit encryption of data at rest and in transit
- 100% open REST API platform
- .CX — object-oriented programming language
- Automatic lowest latency routing
- IP phone supported
- Webphone supported
- Single sign-on (SSO) supported
- HIPAA compliant
- PCI DSS compliant tools
- GDPR compliance
- USA federal, state, and local telemarketing regulations
- TCPA & DNC Compliant
- 100% web-based
- Advanced security and policy management
- Instant global phone number provisioning
- Latency monitoring tools
- Simple configuration of features
- Cloud-native IP PBX
- Web-based developer portal for API’s
- Advanced API log viewer
- Webhook log viewer
- Online documentation with code examples
- Embedded API console
- 24/7/365 US-based support
- Enterprise service level agreements
- Submit and manage cases online
- Detailed release and feature notes
- Subscribe to release alerts
- Knowledge base and online resource center
- Dedicated Customer Success Manager through the life of contract
- System administrator and supervisor training
- Well-defined onboarding process
Integrations
Included out-of-the-box-integrations with Salesforce, Zendesk, and ServiceNow. Open APIs that support flexible integrations with virtually any application you already use, including homegrown CRMs and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
OnPeak, SmartIT, DHCU Community Credit Union
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Sharpen is a cloud-based contact center platform that enables customer experience teams to establish better customer relationships through industry-leading software solutions.
Company Email
sales@sharpencx.com
Contact No.
Company's Address
6311 E Westfield Blvd, Suite 200
Indianapolis, IN 46220
USA
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When you choose a software that you believe will work best for your business you shouldn’t only limit yourself to what professionals have to say about it. Very often personal experience with the product may change, depending on your own preferences and needs. This is why in our reviews we also provide our User Satisfaction Rating for each product to give you a reliable overview of how real users of Innoinstant and Sharpen estimate their experience with the solution. Our system is built around detailed analysis of product mentions on other websites, social media as well as blogs, so you are going to obtain a full and reliable landscape of what other customers think about every solution. In this example Innoinstant has a total satisfaction rating at 98% while for Sharpen N/A% of users say they had an enjoyable experience with it.
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