What is better Inforobo or JivoChat? We are here to streamline the process of reviewing Customer Support Software products for you. For example, on this page you can look at the overall performance of Inforobo (8.0) and compare it with the overall performance of JivoChat (7.8). It's also possible to match their overall user satisfaction rating: Inforobo (N/A%) vs. JivoChat (100%).
Similarly, you can read their features thoroughly to check which product can better tackle your company’s requirements. Generally, any business solution has to let you to quickly check the big picture, all the while giving you immediate access to the details.
Our experts made sure to prepare reviews of all popular Customer Support Software products available out there, but among them these three deserved our special attention: Freshdesk, Freshdesk Omni, Zendesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
JivoChat integrates with the following systems and applications:
Google Analytics
Shopify
Joomla
WordPress
Magento
amoCRM
Ecwid
Bitrix24
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bouncy Castle Network
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
All the data, details and experiences that we provided in this analysis were collated from official vendor sites, advertising resources available online, real-life experience from real customers as well as our own everyday use of every software by a professional reviewer. We put a lot of effort to extensively analyze each service, therefore we not only test it internally, but we also correlate our observations with experiences of other people from the SaaS community.
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