What is better Inforobo or Helpshift? Buying the most effective Customer Support Software for your business is essential to increasing your company’s efficiency. In our platform, you can easily compare a wide range of solutions to see which one is the right software for your needs. Here you can match Inforobo vs. Helpshift and examine their overall scores (8.0 vs. 8.9, respectively) and user satisfaction rating (N/A% vs. 89%, respectively).
You can even study the details of pricing, terms and conditions, plans, functions, tools, and more, and find out which software offers more advantages for your business. In general, go for the business software that lets you to scale the features and price terms to complement your company growth or lack of it.
Currently, the most popular services in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
Helpshift offers four SMB and enterprise pricing plans, depending on the number of your active web and app users per month and the size of your customer support team. Give the details a look, and choose the best plan for your organization:
A customer support platform for web and mobile app developers and product teams; which has smart segmentation, automated issue resolution, and advanced chat functionalities.
You shouldn’t count on only a wide set of useful tools and flexible pricing from a popular Customer Support Software. Almost as important as main features is a top-notch customer support. You want to make sure that in a situation where you have any questions about Inforobo or Helpshift, or you face some problems, or perhaps you’ll want to request a certain update or feature beneficial to your team you can rely on a responsive and helpful customer support. See whether services such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to profit from personal training or at the very least a knowledge base you can use.
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