What is better Inforobo or Drift? It’s a good idea to use our scoring system to provide you with a general idea which Customer Support Software product is will work better for your business. For overall product quality, Inforobo received 8.0 points, while Drift received 8.9 points. Meanwhile, for user satisfaction, Inforobo scored N/A%, while Drift scored 100%.
Details about their characteristics, tools, supported platforms, customer support, and more are provided below to provide you with a more precise assessment. Keep in mind to choose only the tools your business requires so as not to waste cash for features which are redundant.
As of now, the most popular solutions in our Customer Support Software category are: Freshdesk Omni, Zendesk, Freshdesk.
Inforobo offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business:
Basic – $15/month or $9/month (annual billing)
Dialogue-base up to 50 dialogues
5,000 messages/queries per month
1 human agent accounts
Live chat takeover by human
Speech recognition & text to speech (English)
Voice enable website
Visitor details
Real-time visitor tracking
Send Targeted Messages
Media sharing
Smart chat routing
Chat Analytics
Lead acquisition
Automated greetings
Mobile chat window
256-bit SSL secure connection
Trusted domains
Chat window customization
Agent roles
Chat history
Targeted Engagement Triggers
Email support
Professional – $39/month or $29/month (annual billing)
Inforobo integrates into third-party database and API. It also integrates into any website with a JavaScript code.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warwick Academy, McKinsey & Company, Stoke by Nayland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inforobo is the first automated information assistant platform and artificially intelligent response solution offered as a Software as a Service (SaaS).
In the event you are still having second thoughts about which product will be best in your case it might be a sensible idea to investigate each service’s social metrics. Such metrics are frequently an indicator of how popular a given solution is and how extensive is its online presence. For instance Inforobo Twitter account has currently 1 followers. At the same time Drift Twitter is followed by 14085 people.
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