What is better NICE inContact CXone or WP ERP? You have such a wide range of CRM Software alternatives in today’s state of that industry that choosing the right product may be difficult. On our comparison page, it is simple to evaluate the features, pricing conditions, available plans, and more details of NICE inContact CXone and WP ERP.
You can examine their score (8.8 for NICE inContact CXone vs. 8.0 for WP ERP) and user satisfaction level (91% for NICE inContact CXone vs. 93% for WP ERP). The scores and ratings present you with a solid idea how both these software products perform. Additionally, check if the solution can integrate with the company’s current business apps to ensure greater productivity.
We did our best to prepare reviews of all popular Call Center Software solutions offered on the market, but among all the ones we reviewed these three caught our special attention: Zendesk, JustCall, Freshdesk Contact Center.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
The products analyzed on this page are only a sliver of our complete CRM Software category and you should remember that there could be more desirable options available. If you would like to guarantee you make the best possible choice for your team we strongly encourage you to compare more services first. You may also want to study our top 10 CRM Software list to find out which solutions are at the moment the highest-ranking ones and leaders in the market.
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