What is better iHelpDesk or LiveHelpNow? Finding the ideal Help Desk Software product is all about evaluating different solutions and determining the top program for your specific needs. Our proprietary algorythm provides you with a brief look at the general rating of iHelpDesk and LiveHelpNow. For all round quality and performance, iHelpDesk scored 6.5, while LiveHelpNow scored 7.3. On the other hand, for user satisfaction, iHelpDesk earned 100%, while LiveHelpNow earned N/A%.
Below you can also look at their functionalities, terms, plans, etc. to find out which software will be more suitable for your needs. One critical element to assess is if the application can enable/disable limitations on different types of users to limit the exposure of any confidential corporate data.
We did our best to review all popular products offered out there, but among all the ones we reviewed these three caught our special attention: .
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
The apps analyzed on this page are only a small part of our entire Help Desk Software category and you should remember that there may be more desirable solutions out there. If you want to guarantee you make the best possible choice for your team we strongly suggest that you analyze more apps first. It may also be a good idea to study our top 10 Help Desk Software ranking to find out which apps are now the best ones and leaders in the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
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