What is better IdeaScale or SherpaDesk? Today’s businesses require the best Customer Support Software product to remain competitive. On this page we help you with choosing the right software, by allowing you to evaluate IdeaScale and SherpaDesk down to the very details of their individual modules.
You may as well make use of our overall scoring values, which rate the software all round quality and performance. IdeaScale got a 7.8 score, while SherpaDesk has a score of 7.5. Likewise, you can compare their general user satisfaction rating: 97% (IdeaScale) against 100% (SherpaDesk). Keep in mind to select the solution that best matches your most urgent needs, not the solution with a lot of features.
We know that not all people have enough time to scrutinize a large number of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Freshdesk, Freshdesk Omni, Zendesk.
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
SherpaDesk integrates with the following business systems and applications:
Salesforce Sales Cloud
QuickBooks
FreshBooks
QuickBooks Online
Microsoft Office 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Imagination Network, Badal Rain, Benson Consulting, MEA Financial
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SherpaDesk delivers a powerful, reliable customer management platform dedicated to IT businesses, enabling them to provide high-quality service to their clients.
The software examined on this page are only a small part of our entire Customer Support Software category and you should remember that there could be more reliable options out there. If you would like to make sure you make the optimal decision for your business we strongly suggest that you compare more apps first. It may also be a good idea to check out our top 10 Customer Support Software list to find out which products are at the moment the best ones and leaders in the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
