What is better IdeaScale or Hiver? Selecting the right Customer Support Software for your company is difficult with so many features, options, and offers to consider. On the other hand, depending on our website will make it possible for you to cut down the selection steps by reading all major apps in one location.
For instance, you can compare IdeaScale and Hiver for their features and overall scores, namely, 7.8 and 8.8, respectively. Furthermore, you can check which software has superior general user satisfaction rating: 97% (IdeaScale) and 96% (Hiver) to determine which software is the better option for your organization. Don’t just choose the solution with the lowest price, but the one that gives the most cost-effective value.
People who are pressed for time or would like to get a Customer Support Software advice from our team might want to take a look at these top choices for the current year: Freshdesk Omni, Zendesk, Freshdesk.
Ideascale offers businesses the opportunity to explore ideas without going beyond their budget with these priced plans plus a free version.
Free
All the basic tools to jumpstart your tinkering process. Features include:
5 Campaigns
Logo Upload
Profanity Filter
Mobile Optimized
Web Support
SMB – $2,500/year
Ideal for businesses with 500 employees or less.
15 Campaigns
10 Custom Fields
Social Integration
Public or Private Community
Read API Access
Enterprise & Special Plans – Contact for Pricing details
Enterprise package flaunts the best features for businesses that demand top-level customization, support, and security. Special plans are built purposefully for Governments and Education-focused organizations.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
When you select a service that you believe will be an actual asset for your business you shouldn’t only pay attention to what professionals have to say about it. In many cases personal experience with the solution will vary, depending on specific goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each app to give you a quick overview of how real users of IdeaScale and Hiver estimate their experience with the app. Our algorithm is built around complex analysis of product mentions on other sites, social networks and blogs, so you are going to obtain a comprehensive and reliable picture of what other people think about each service. In this example IdeaScale has a total satisfaction rating at 97% while for Hiver 96% of users claim they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
