What is better Hybrid.Chat or Chatra.io? We are here to streamline the whole process of reviewing Customer Support Software products for you. In particular, on this page you can verify the overall performance of Hybrid.Chat (8.0) and compare it with the overall performance of Chatra.io (8.5). You can also match their overall user satisfaction rating: Hybrid.Chat (N/A%) vs. Chatra.io (100%).
Similarly, research their services thoroughly to see which product can better deal with your company’s needs. In general, any B2B software should allow you to comfortably check the big picture, all the while giving you quick access to the details.
Our experts made sure to review all popular Live Chat Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Pipedrive, Zendesk, Vision Helpdesk.
Hybrid.Chat integrates with the following business systems and applications:
Slack
MatterMost
Telegram
HipChat
Facebook
WeChat
SalesForce
Zoho CRM
HighRise
SugarCRM
PipeDrive
HelpDesk
Zendesk
Freshdesk
Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A business chat software that combines the power of intelligent chatbots and human focus. Users can create and deploy chatbots to engage with customers, visitors, and potential customers, providing them with smart responses to their queries.
Chatra offers both a basic free plan, and an enterprise pricing package for premium users. Their free plan includes an unlimited number of agent accounts, but can only accommodate for one agent to be online at a time.
It may not always be sufficient to just compare Hybrid.Chat and Chatra.io against each other. Even though useful features, pricing and user reviews are all crucial and should be included when making a final decision, you should also take a look at the recognition and awards merited by each app. Very often a less known product may turn out to be a good choice that was a winner of many B2B awards such as our Exceptional Customer Support Award which proves that in spite of limited market presence it’s a significant contender to the solutions that dominate the market.
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