Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Xink Brand
- Cloud-based
- Easy Deployment
- Built-in Editor
- Rule-based deployment
- user delegation
- Office 365 and Google Apps compatible
- Optimized for Mac
Xink Campaign
- Completely Cloud-Based
- Centralized Control
- Built-in Design Tool
- Custom Rule Settings
- Delegated User Roles
- Campaigns
- Quick Set-up
Pricing Info
Xink offers a special and customized pricing based on the number of users who will be using the software.
Offering two product plans, Xink Brand and Xink Campaign, businesses have the option to pick a package that enforces brand consistency or create new marketing channels.
Contact Xink directly for pricing details.
Integrations
Xink supports integrations with the following business systems and applications:
- Office 365 (Outlook)
- G Suite (Gmail)
- Active Directory
- Google Directory
- Azure AD
- Leading email campaign systems, for example CampaignMonitor
- Leading CRM and support systems, for example Zendesk
- Leading sales platforms, for example Salesforce
- Customized integrations available
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Gallup, HF Hotéis Fénix, Sanyp
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Xink provides users with an email management platform that is easy to use, fast, and very effective.
Company Email
info@xink.io
Company's Address
Xink ApS
1201 Peachtree St NE
400 Colony Square, Suite 200
Atlanta, GA 30361
USA
Xink Comparisons
Popular Xink Alternatives
No Communications Software will be perfect enough to cover all the needs of a business. While core features of Hiver and Xink are important you should also carefully analyze the integrations supported by each service. In many cases you will already be working with some other SaaS software in your company and it’s much wiser to select software that integrate well with one another. That way you will be able to guarantee a reliable exchange of data between your teams and apps, which can considerably reduce time wasted on migrating between one app and the other.
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