What is better Hiver or Wowdesk? There is a wide range of Help Desk Software products out there right now. The ideal way to find out which one fits your needs best is to compare them side by side. For example, here you can review Hiver and Wowdesk for their overall score (8.8 vs. 8.0, respectively) or their user satisfaction rating (96% vs. 95%, respectively).
You can even check their features and pricing stipulations and other useful details below. When matching products be sure to examine their similar advantages and mark their disparities to get a clearer picture of both deals. Similarly, remember to evaluate secondary factors like security, backup, ease-of-use, and customer support.
In case you you have to quickly find the more reliable Help Desk Software according to our review team we suggest you take a look at these solutions: Salesforce Service Cloud, Freshdesk, Zendesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Wowdesk integrates with the following business systems and applications:
Active Directory
Third party CRM
SMS gateways
Google Business apps
Many other cloud apps
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Wowdesk is an intuitive and robust customer service desk platform that enables businesses and organizations to centralize all their customer support processes, information, tasks, and systems.
No Help Desk Software will be able to solve all the requirements of a specific team. Though main features of Hiver and Wowdesk are important you should also thoroughly examine the integrations offered by every solution. Quote frequently your team will already be making use of various kinds of B2B software in your company and it’s definitely wiser to select products that integrate well with each other. That way you will be able to ensure a reliable transfer of information between your teams and services, which can considerably reduce time devoted to migrating between one service and the next.
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