Hiver
vsHiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- View Skype chat history by the date, contact or group of contacts
- Chats categorization by means of built-in calendar
- Automated 5-days Skype history import
- All-time Skype history import
- Message or session deletion option
- Track/Ignore Skype contacts’ chat history
- Bookmarking option
- Database location switch
- Quick text lookup
- Message filtering
- Skype chat history layout customization
Pricing Info
SkyHistory is offered as licensed software with special enterprise pricing packages for multiple license purchase.
- 1 License – $18.98
- 6+ Licenses – $17.08
- 11+ Licenses – $15.20
Features include:
- View Skype chat history by the date, contact or group of contacts
- Chats categorization by means of built-in calendar
- Automated 5-days Skype history import
- All-time Skype history import
- Message or session deletion option
- Track/Ignore Skype contacts’ chat history
- Bookmarking option
- Database location switch
- Quick text lookup
- Message filtering
- Skype chat history layout customization
Integrations
SkyHistory works with Skype chat history. It is not an add-on to Skype.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SkyHistory is a chat history manager for Skype that enables you to store and manage conversations, filter chats, and search through saved conversations according to the date.
Company Email
skyhistory@scand.com
Contact No.
Company's Address
Scand Ltd.
8b/1-520 Fabritsiusa Str.,
220007 Minsk
Belarus
SkyHistory Comparisons
Popular SkyHistory Alternatives
Both Hiver and SkyHistory were evaluated by a team of independent SaaS experts who carried out a detailed study of all key elements of every software. Their final rating was prepared with unique SmartScore algorithm which gives a separate partial score to every factor such as: main functionalities, client support, mobile device support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only aspect essential to a business so we make an effort to pay attention to all aspects of a app prior to coming up with its final score.
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