What is better Hiver or Rescue by LogMeIn? There are numerous Help Desk Software products available for businesses right now. The simplest way to find out which one fits your needs best is to compare them side by side. For example, here you can compare Hiver and Rescue by LogMeIn for their overall score (8.8 vs. 7.4, respectively) or their user satisfaction rating (96% vs. N/A%, respectively).
It’s also possible to review their functions and pricing stipulations as well as other valuable information below. When matching products make sure to examine their related features and mark their distinctive elements to get a clearer picture of both deals. What is more keep in mind to evaluate non-core features including security, backup, ease-of-use, and customer support.
As of now, the most popular services in our Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
If you are still having second thoughts about which app will perform best in your case it might be a sound idea to take a look at each service’s social metrics. These metrics are frequently a way to see how popular every service is and how big is its online presence.For example, if you look at Hiver LinkedIn profile you’ll see that they are followed by 4533 users. In case of Rescue by LogMeIn the number of followers on their LinkedIn page is 7.
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