Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Document Sharing
- Task List
- Chat and Messaging
- Spreadsheets
- Access on Any Device, Anytime
- Import and Export
Pricing Info
Monthly Payment
- $30/month for a team of five + $12/month for each additional person
- Offer only available on Quip.com
Annual Subscription
- $30/month for a team of five + $10/month for each additional person
- Offer only available on Quip.com
Features
- Unlimited living docs + live apps (excludes salesforce live apps)
- Reliable cloud-delivered teamwork
- Spreadsheets for teams
- Secure mobile collaboration
- Group chat and 1:1 messages
- Integrations, support and more
Quip Enterprise Plan – $25/month/person
All the features of the basic plan, plus:
- Enterprise API and customization
- Single Sign-On (SSO)
- E-discovery & programmatic auditing
- Enhanced security features
- Top tier support
- Dedicated quip team
- Unlimited storage in Quip
Integrations
Quip integrates with the following business systems and applications:
- Slack
- Google Apps
- SAML
- OneLogin
- Okta
- Zapier
- Dropbox
- Evernote
- Google Drive
- Box
- Google Docs
- Microsoft Office
- Gmail
- Yahoo
- Hotmail
- Microsoft Outlook
- iCloud
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Taser InstaCart, New Relic
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Quip is a modern word processor that enables you to create beautiful documents on any device. With this platform, users can create task lists and spreadsheets as well, ensuring fast, efficient collaboration. Instant messaging capabilities also help team members collaborate on the documents they create.
Company Email
support@quip.com
Contact No.
Company's Address
988 Market St,
San Francisco, CA 94102,
United States
Quip Comparisons
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Almost as essential as useful features and user support responsiveness are pricing plans made available by Hiver and Quip. Although cost should not be a deciding factor it’s definitely a key thing to consider. You should try to find a flexible pricing plan that can be matched with your company size and painlessly scaled up every time your company grows. Be sure that you don’t select pricing plans that have complex tools that you won’t use and always make an effort to get in touch with the vendor directly because enterprises can frequently count on special pricing. You should also check out a free trial or demo of each solution to spend at least some time working with it. It’s a helpful experience that doesn’t ask you to spend any money and gives you a solid overview of what it feels like to work with Hiver and Quip.
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