What is better Hiver or Olark? Finding the suitable Customer Support Software product is as simple as comparing the strong and poor functionalities and terms offered by Hiver and Olark. Here it's also possible to match their all round scores: 8.8 for Hiver vs. 8.7 for Olark. Or you can check their general user satisfaction rating, 96% for Hiver vs. 98% for Olark.
We suggest that you take some time to examine their unique features and decide which one is the better alternative for your business. What’s more remember to take into account your company’s or industry’s special circumstances, for example, a multilingual software for a global company or a mobile platform to help you work away from your office.
Our experts made sure to prepare reviews of all popular Help Desk Software products offered out there, but among them these three caught our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Olark Live Chat solutions offers four product plans with three billing options: monthly, yearly, and 2-year subscription. Pick the annual and bi-annual options and you will get significant discounts off the original rates. All plans include all core features and come with a free trial period for those who want to test drive Olark’s chat capabilities.
The solutions examined on this page are only a small part of our entire Customer Support Software category and you should remember that there might be more reliable alternatives out there. If you want to ensure you make the wisest choice for your company we strongly encourage you to compare more services first. It may also be a good idea to study our top 10 Customer Support Software list to see which services are currently the highest-rated ones and dominate the market.
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