Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Partnerships with over 800 mobile networks
- Two-way SMS messaging
- Omnichannel messaging
- Adaptive routing
- SMS marketing campaign tools
- Phone number verification
- Two-factor authentication
- Online dashboard
- Message analytics
- Enterprise-grade API
- Free Support
Pricing Info
Messente’s pricing works on a per-message, per-country basis. Currently, the base price is €0.016 per message—or €1.62 for 100 messages. You can visit the vendor’s website and use their calculator to determine your total monthly cost for any given number of quantity of target messages.
Integrations
Messente can also be used to send messages to Viber users, with more OTT platforms to be available soon. The app also integrates with most CRM solutions through its API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Volvo, DPD, Stockmann
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A mobile marketing software that lets you reach out to your clients and prospects through 800 mobile networks from over 190 countries. It offers adaptive routing for faster and reliable delivery of messages, all while applying top security features to protect confidentiality and privacy.
Company Email
sales@messente.com
Company's Address
Akadeemia 3
Tartu, Tartumaa
51003, Estonia
Messente Comparisons
Popular Messente Alternatives
Every time you choose a service that you are sure will work best for your team you shouldn’t simply limit yourself to what professionals have to say about it. Very often personal experience with the software may be different, depending on specific preferences and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for each app to give you a quick impression of how actual users of Hiver and Messente rate their experience with the product. Our system is built around advanced analysis of product mentions on other websites, social media and blogs, so you are going to get a complete and reliable landscape of what other customers think about every app. In this case Hiver got a total satisfaction rating at 96% while for Messente 94% of users say they had a positive experience with it.
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