Hiver
vsHiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Screen Sharing
- Cloud File Storage
- Live Streaming Software
- Audience Engagement Tools
- Polls & Surveys
- Live Chat
- Call to Action
- Remote Access
- Agenda Management
- Invitation Management
- Attendee Management
- Materials Management
- Multi-Host Management
- HD Recording
- Webinar On-Demand
- Reporting/Analytics
- Dashboard Editor
Pricing Info
Prices depend on which plan the user avails.
Free – $0
- Up to 5 attendees
- Unlimited meetings and webinars
- 30-minute duration limit
- 1 concurrent session
Basic – $32/month or $25.58/month (billed annually)
- Up to 10 attendees
- Unlimited meetings and webinars
- 6-hour duration limit
- 1 concurrent session
Plus – $42/month or $33.58/month (billed annually)
- Up to 12 attendees
- Unlimited meetings and webinars
- 12-hour duration limit
- 1 concurrent session
Premium – $62/month or $49.67/month (billed annually)
- Up to 12 attendees
- Unlimited meetings and webinars
- 12-hour+ duration limit
- 1 concurrent session
Enterprise – by quote
- Unlimited
- Unlimited meetings and webinars
- Custom duration limit
- Custom concurrent session
Integrations
LiveWebinar integrates with the following third-party software:
- MailChimp
- Campaign Monitor
- iContact
- Constant Contact
- Sales Manago
- Active Campaign
- Office 365
- Slack
- FreshMail
- AWeber
- Moodle
- Klaviyo
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Kaplan, inCruises, Merck
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based web conference platform and tool that assists users to conduct and manage their own personalized and interactive webinars, e-learning, and training sessions. Features include live chats and screen sharing, live streaming and recording of sessions, all in HD and via the use of different browsers. Users can stream their sessions live on YouTube, Facebook, Periscope, and Vimeo.
Company Email
office@rtclab.com
Contact No.
Company's Address
1150 First Avenue, Suite 501
King of Prussia, PA 19406
USA
LiveWebinar Comparisons
Popular LiveWebinar Alternatives
If you research various Communications Software products you shouldn’t just analyze their features list and offered pricing plans. Keep in mind the service must be matching your requirements and company so the more flexible their offer the better. Learn what platforms are supported by Hiver and LiveWebinar and make sure you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, because this could be a deal breaker for many firms.
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