What is better Hiver or Inbenta? There are lots of Customer Support Software products out there today. The ideal way to find out which app fits your needs best is to examine them side by side. For instance, here you can examine Hiver and Inbenta for their overall score (8.8 vs. 8.4, respectively) or their user satisfaction rating (96% vs. 100%, respectively).
Additionally, you can examine their functions and pricing conditions along with other useful information below. When matching products make sure you check their related features and mark their distinctive elements to get a clearer picture of both deals. Likewise, bear in mind to check non-core issues like security, backup, usability, and customer support.
Our team put a lot of effort to review all popular Help Desk Software services that you can find on the market, but among them these three deserved our special attention: Freshdesk, Zendesk, Salesforce Service Cloud.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Inbenta integrates with the following business systems and applications:
Zendesk
Salesforce Desk.com
Salesforce Service Cloud
Endeca
Skype
Facebook Messenger
Mobile
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Multiplus SA, Xapo, GoAnimate
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Inbenta is a global pioneer in a new class of enterprise semantic search technology that's aimed to dramatically improve the experience of online customers.
The software compared on this page are merely a small sample of our complete Customer Support Software category and you should take into account that there might be better solutions out there. If you want to make sure you make the optimal decision for your business we definitely suggest that you try out more services first. You may also want to study our top 10 Customer Support Software ranking to find out which solutions are in the current year the highest-rated ones and dominate the market.
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