What is better Hiver or Hipporello Service Desk? If you’re having a difficult time picking the right Help Desk Software product for your situation, it’s a good idea to do a comparison of the available software and find out which tool offers more benefits. For example, here you can examine Hiver (overall score: 8.8; user rating: 96%) vs. Hipporello Service Desk (overall score: 8.0; user rating: 100%) for their overall performance.
You can even see which one provides more features that you need or which has more suitable pricing plans for your current situation. Using a clear table to compare their features will significantly increase the possibility of getting the best product for your company. Look closely at other aspects of the software such as if it’s easy to use, flexibility, scalability, and pricing options.
At the moment, the best services in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
In the event you continue having doubts about which software will work best in your case it may be a good idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular a given solution is and how extensive is its online presence.For instance, if you analyze Hiver LinkedIn page you’ll see that they are followed by 4533 users. In case of Hipporello Service Desk the amount of followers on their LinkedIn page is 212.
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