Hiver
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Shared inboxes
- Email delegation
- Automated assignment
- @mentions
- Email tags
- Collision alerts
- Shared drafts
- Activity timeline
- Email templates
- Email notes
- Workload distribution
- Views
- Customer service workflow automation
- Customer satisfaction survey
- SLA and business hours
- Query assignment and tracking
- Analytics and custom reports
- Roles and permissions
Pricing Info
Pricing Info
Available pricing plans: LITE – $15/user/month (billed annually)
LITE
- Email management tooltip
- 2 Shared inboxes with Email, Voice, WhatsApp channels
- Live Chat tooltip
- Knowledge Base
- Team collaboration tooltip
- Round-robin auto-assignment
- 1 SLA policy and violation reminder
- Conversation reports
- Asana, Jira, Slack, QuickBooks app integrations
- iOS & Android mobile apps
- Onboarding and 24X7 support
PRO – $49/user/month (billed annually)
- Everything in LITE
- 5 Shared inboxes with email
- Chatbots
- Round-robin assignment with assignment limits
- CSAT Survey
- Analytics tooltip
- No limits on SLA policy and violation reminder
- SLA reports and business hours
- Harvey AI Bot tooltip
- Hiver APIs
- Salesforce and Zapier app integration
ELITE – $79/user/month (billed annually)
- Everything in Pro
- Unlimited shared inboxes with email
- Skill-based auto-assignment
- HIPAA compliance
- Okta app integration
- Dedicated success manager
- Call-back support
- Uptime SLA
- Quarterly team training
- Custom build hours
Custom Quote – for users with more than 50 seats
Integrations
Integrations
Hiver connects natively with the following widely used apps, among others:
- Asana
- JIRA
- Slack
- QuickBooks
- Salesforce
- Zapier
- Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Company Email
support@hiverhq.com
Contact No.
Company's Address
Suite 203, 2880 Zanker Rd,
San Jose 95134
USA
Hiver Comparisons
Popular Hiver Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Cross-platform, cloud-based SaaS model
- Drag-and-drop tools
- No need for an FTP client
- Preview for different graphics and file types
- Custom thumbnail
- White-label option
- Integration with a company website
- Create asset collections across folders
- Metadata and keywords management
- Online proofing and approval directly from a web browser
- Labels for rating, easier indexing, or proofing
- Easy-to-use yet powerful uploading capabilities
- Downloads media files in different sizes, formats, and resolutions
- Secure HTTPS protocol for all file transfers
- Controlled log-ins, access control, and usage
- Bank-grade Secure Sockets Layer (SSL)
- Audit trail
- Update notifications
- Permission control
Pricing Info
Filecamp offers three SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
*****
Basic plan = $29/month
- 10GB Storage
- Unlimited Users
- Free Bandwidth
- Custom Branding
*****
Advanced plan = $59/month
- 50 GB storage
- Unlimited Users
- Free Bandwidth
- Custom Branding
- Multiple themes
- Pages
- Collections
- Auto tags
*****
Professional plan = $89/month
- 100 GB storage
- Unlimited Users
- Free Bandwidth
- Custom Branding
- Multiple themes
- Pages
- Collections
- Auto tags
- Custom domain
- White label
- Commenting
Integrations
Filecamp does not support integrations yet.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HBO, Wall Street Journal, Unilever
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A cloud-based digital asset management (DAM) platform that allows users to access, share, and collaborate on files anytime, from any location, and on any computer or mobile device. Teams can save time searching for files, accessing the latest file versions, among others.
Company Email
support@filecamp.com
Company's Address
Filecamp AG
Industriestrasse 47
6300 Zug
Switzerland
Filecamp Comparisons
Popular Filecamp Alternatives
Every time you compare different Collaboration Software services you shouldn’t only study their list of features and available pricing plans. Keep in mind the solution should be adjusted to your requirements and team so the more flexible their offer the better. Find our which OSes are supported by Hiver and Filecamp and be certain you will get mobile support for whatever devices you use in your company. You should also find out which languages and geographies are supported, as this might be a key element for many businesses.
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