What is better Hiver or Eltropy? The ideal Communications Software is a program that can deal with your company’s unique needs. You can find which alternative is best suited for your industry if you compare several products before you decide which one is the best.
For example, Hiver and Eltropy are scored at 8.8 and 8.0, respectively, for general quality and performance. Likewise, Hiver and Eltropy have a user satisfaction rating of 96% and 100%, respectively, which shows the general satisfaction they get from customers. Moreover, talk to a regular user of the software and solicit their opinion about the solution in question.
Our experts made sure to prepare reviews of all popular Help Desk Software services that you can find out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Salesforce Service Cloud, Freshdesk.
Hiver connects natively with the following widely used apps, among others:
Asana
JIRA
Slack
QuickBooks
Salesforce
Zapier
Okta
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Upwork, Harvard University, Course Hero
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A unique helpdesk tool that gives teams a streamlined way to manage email communications from one Gmail inbox. Hiver offers comprehensive tools, ranging from query assignments, email notes, custom automation, and in-depth analytics that allow to teams collaborate more closely.
Contact Eltropy for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
The Eltropy SaaS platform improves share of wallet, client acquisition and productivity of client-facing teams in banks, financial services, and insurance firms.
You shouldn’t count on exclusively a wide array of functionalities and flexible pricing from a credible Communications Software. Almost as crucial as core features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Hiver or Eltropy, or you face some problems, or maybe you’ll need to ask for a specific change or functionality beneficial to your business you can trust in a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are provided. It’s also a significant advantage if you can profit from personal training or at the very least a knowledge base you can use.
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