What is better Helpdesk Pilot or Live2Support? You have such a huge number of Help Desk Software choices in today’s state of that industry that selecting the best product can be confusing. On our comparison page, you can actually review the features, terms and conditions, available plans, and more details of Helpdesk Pilot and Live2Support.
You can compare their score (7.2 for Helpdesk Pilot vs. 8.1 for Live2Support) and user satisfaction level (99% for Helpdesk Pilot vs. 100% for Live2Support). The scores and ratings give you a general idea how both these software products perform. Additionally, find out if the solution can integrate with your current business apps to promote greater productivity.
Our team put a lot of effort to prepare reviews of all popular products that you can find out there, but among them these three deserved our special attention: .
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
You don’t want only a wide range of features and adjustable pricing from a reliable Help Desk Software. Almost as crucial as core features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Helpdesk Pilot or Live2Support, or you face some problems, or maybe you’ll need to request a certain revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. What is more, it’s a significant advantage if you can benefit from personal training or at the very least an FAQ you can use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
