What is better Helpdesk Pilot or BMC Remedy 9? When you compare Helpdesk Pilot and BMC Remedy 9, you can actually see which Help Desk Software product is the better option. This ensures that your enterprise will be able to choose most productive and efficient application. You can examine the details, like available tools, prices, plans offered by each vendor, offer terms, and many more
We also let you evaluate their general scores to know which one seems to be more beneficial for your firm. Helpdesk Pilot has 7.2 points for overall quality and 99% rating for user satisfaction; while BMC Remedy 9 has 8.3 points for overall quality and 97% for user satisfaction. You can also check which software company is more reliable by sending an email request to both vendors and see which one replies without delays.
Our team put a lot of effort to prepare reviews of all popular solutions available out there, but among all the ones we reviewed these three caught our special attention: .
Each Helpdesk Pilot Edition comes with a minimum of 5 staff licenses. All Editions include support, free upgrades, unlimited reports, smart rules, knowledge base and other standard help desk features.
You don’t want just a wide range of useful tools and adjustable pricing from a reliable Help Desk Software. Almost as essential as core features is a quality customer support. You want to guarantee that if you have any questions about Helpdesk Pilot or BMC Remedy 9, or you run into a problem, or perhaps you’ll need to ask for a specific revision or feature beneficial to your company you can rely on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are provided. What is more, it’s a major asset if you are able to enjoy personal training or at the very least a knowledge base you can use.
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