What is better HappyFox or Live2Support? Various firms demand different types of Customer Support Software. To understand well which service suits you, think of assessing various options feature by feature an taking into consideration their conditions and prices. Similarly, you can get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: HappyFox (8.8) vs. Live2Support (8.1) for general quality and functionality; HappyFox (94%) vs. Live2Support (100%) for user satisfaction rating. Examine their strong and weak points and find out which software is a better option for your company. One simple but effective tactic is to list the pros and cons of both solutions next to each other and check which solution comes on top.
Right now, the best services in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
If you test various Customer Support Software services you shouldn’t only explore their list of features and available pricing plans. Keep in mind the software must be meeting your work processes and team so the more flexible their offer the better. Learn which OSes are supported by HappyFox and Live2Support and ensure you will obtain mobile support for whichever devices you use in your company. You should also examine which languages and countries are supported, because this might be a deal breaker for many businesses.
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