What is better HappyFox or Live2Support? To successfully acquire the most helpful and productive Customer Support Software for your enterprise, you should compare products available on the market. For instance, here it is possible to match HappyFox’s overall score of 8.8 against Live2Support’s score of 8.1. You can also evaluate their general user satisfaction: HappyFox (94%) vs. Live2Support (100%).
In addition, you can evaluate their good and bad points feature by feature, including their contract conditions and pricing. By comparing products you are sure that you pick the right software for your company. Of course you should know your unique needs to realize which solution meets those needs.
Right now, the best services in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
HappyFox offers more than 20 integration options, so you can sync this application with CRM, social media, voice, live chat, accounting, e-commerce, and survey tools. Companies can also utilize the REST API to customize functions for their business processes.
A few of the popular apps that HappyFox integrates with include:
Salesforce
Google Apps
Facebook
Twitter
Zoho CRM
SurveyMonkey
Twilio
Olark
SnapEngage
Freshbooks Accounting
Batchbook
Highrise
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Warner Bros, Lowe's, YWCA, K12, Whirlpool, Sony DADC
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
HappyFox is a cloud-based help desk and customer support software. The tool's ticket support system helps users resolve customers' issues quickly. Ideal for small and large businesses, HappyFox offers robust ticket management and various automation tools to improve your helpdesk services.
Live2Support supports integrations with the following business systems and applications:
Google Analytics
Salesforce
SugarCRM
GTalk
Joomla
Drupal
WordPress
Zen Cart
CRM Integrations: Live2Support extends seamless integration with all the popular contemporary CRM systems for enhanced sales funnel/client relationship management. Apart from CRMs available in the market, Live2Support offers easy to set up integration with your inbuilt third party CRM.
CMS Integrations: Live2Support live chat is installable on any platform your website/portal/marketplace is built upon. No matter which CMS you build your website with, we have plugins/modules to get you started with live chat support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
MinutesMatter, Helpline Law, Indastro, Indo Asia Tours
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A basic and no-frills live chat service that offers companies a feature-packed customer chat solution for their websites.
Almost as important as functionalities and customer support quality are pricing options provided by HappyFox and Live2Support. Even though price should not be the only element it’s definitely a significant thing to consider. You should look for a flexible pricing package that can be adjusted to your company size and easily scaled up when your business expands. You should be certain you don’t select plans that include additional functionalities that you won’t find useful and always try to get in touch with the vendor directly because big companies can usually count on discounts. You should also give a chance to a free trial or demo of every service to spend at least some time working with it. It’s a useful experience that doesn’t need you to invest any money and provides you with a solid overview of what it feels like to work with HappyFox and Live2Support.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
