FocalScope
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unlimited Agents
- Unlimited Chats
- Chat History
- Integration
- Security
- Customizable Widgets
- Mini-Dashboards
- Statistics & Analytics
- Automated Notifications
- Mobile Optimization
Pricing Info
Pricing Info
HappyFox Chat is available in the following payment plans:
Free
- 10 agents
- 14 days chat history
- 1 website
Popular – $14.99/agent/month
- unlimited number of agents
- 1 year chat history
- 1 website
Mighty – $29.99/agent/month
- unlimited number of agents
- 3 years chat history
- 3 websites
Fantastic – $49.99/agent/month
- unlimited number of agents
- unlimited chat history
- 10 websites
Enterprise – $99.99/agent/month
- unlimited number of agents
- unlimited chat history
- unlimited number of websites
Note that all prices are calculated on the basis of annual subscriptions.
Integrations
Integrations
HappyFox Chat integrates with the following systems and applications:
- BigCommerce
- Google Analytics
- Magento
- Shopify
- MailChimp
- Microsoft Dynamics CRM
- Salesforce Sales Cloud
- Zapier
- WordPress
- Slack
- Google Analytics
- Mac App
- Segment
- Pipedrive
- Mixpanel
- Woo Commerce
- Sugar CRM
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shorelinemusic, FitTea
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HappyFox Chat is the ideal live chat and customer support app for a variety of businesses, which helps users streamline customer relationships.
Company Email
support@happyfoxchat.com
Contact No.
Company's Address
HappyFox Chat Comparisons
Popular HappyFox Chat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Shared Team Inbox
- Threaded Email Conversations
- Smart Email Signatures
- Personal Email Accounts
- Rules To Filter Emails
- Agent-to-Agent Chat
- Canned Email Response Templates
- Agent Collision Alert
- Internal Notes on Ticket
- Ticket Activity Log
- Schedule Recurring Tickets
- Global Search
- Lookup Customer Data
- Unlimited Live Chat Channels
- Canned Live Chat Responses
- Customizable Live Chat signup forms and templates
- Live Chat History and Transcripts
- Pro-active Live Chat
Pricing Info
FocalScope offers four SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your company:
Small Cloud – $9/agent/month
- Up to 2 agents
- Up to 2 Email Addresses
- 2 GB storage
- Email Ticketing
- Live Chat
- 24/5 Support
Cloud – $39/agent/month
- All Small Cloud features
- Unlimited Agents
- Unlimited Email Addresses
- 30 / 60 / 90 GB storage
- Customer Portal
- Satisfaction Survey
- Twitter and Facebook
- Multibrand Support
- Reporting and Dashboards
On-Premise – $39/agent/month
- All Cloud features
- Unlimited GB
- Dedicated Server
- Dedicated IP Address
- Access to SQL Database
- VPN (IPSEC)
Phone System – Built-in Add-on
- Multiple Phone Lines
- Multi Country Support
- Welcome Greetings
- Waiting Music
- IVR Phone Trees
- Business Hours
- Phone Queues
- Call Rules
- Transfer Calls
- Call Back
- Click To Dial
- Call Recording
- Voicemail
- Agent Screen Pop Up
- Ticket Creation
- SIP Trunk
- Reporting and Dashboard
- 24/7 Support
Integrations
FocalScope integrates with the following business systems and applications:
- Lotus Notes
- Exchange
- Gmail
- Office 365
- Twutter
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, American Express, Singtel
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
FocalScope is a robust, feature-rich email ticketing and live chat platform that is based in the cloud.
Company Email
sales@focalscope.com
Contact No.
Company's Address
171 2Nd Street, Suite 300
Commack, New York 11765
USA
FocalScope Comparisons
Popular FocalScope Alternatives
It may not always be enough to just compare HappyFox Chat and FocalScope with one another. Even though reliable functionalities, cost and user reviews are all important and should be included when making a final decision, you should also take a look at the recognition and awards merited by each solution. Very often a less known service may turn out to be a great choice that was a winner of many B2B awards such as our Experts’ Choice Award which proves that despite limited market popularity it’s a worthy contender to the apps that rule the market.
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