What is better Hanna CRM or Salesforce Service Cloud? Finding the proper CRM Software product is as easy as comparing the solid and low features and terms offered by Hanna CRM and Salesforce Service Cloud. Here it's also possible to match their total scores: 8.0 for Hanna CRM vs. 9.6 for Salesforce Service Cloud. Or you can look at their general user satisfaction rating, 96% for Hanna CRM vs. 97% for Salesforce Service Cloud.
We suggest that you spend some time to examine their specific functions and figure out which one is the better choice for your business. Likewise, don’t forget to take into account your company’s or industry’s special circumstances, for instance, a multilingual solution for a global staff or a mobile app to help you work on the go.
We did our best to review all popular CRM Software products offered on the market, but among them these three deserved our special attention: Salesforce CRM, Freshsales, HubSpot Smart CRM.
Hanna CRM has two offerings for enterprise pricing, each with its own set of unique features. You can look at their inclusions below and decide which one is the best for your organization.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Almost as important as features and user support quality are pricing plans offered by Hanna CRM and Salesforce Service Cloud. Although pricing should not be the sole factor it’s definitely a key thing to consider. You should try to find a flexible pricing package that can be matched with your company size and painlessly scaled up every time your business grows. Make sure you don’t choose plans that have advanced tools that you won’t use and always make an effort to get in touch with the vendor directly as big companies can often count on special pricing. You should also check out a free trial or demo of every app to spend at least some time working with it. It’s a helpful experience that doesn’t require you to invest any money and offers a reliable overview of what it feels like to work with Hanna CRM and Salesforce Service Cloud.
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