What is better Halo Service Desk or Salesforce Service Cloud? Getting the best Help Desk Software for your company is hard with so many functions, options, and terms to check. On the other hand, depending on our review directory will allow you to streamline the selection process by showing all main software in a single location.
For instance, you can compare Halo Service Desk and Salesforce Service Cloud for their tools and overall scores, in this case, 8.0 and 9.6, respectively. Likewise, you can compare which software has superior general user satisfaction rating: 100% (Halo Service Desk) and 97% (Salesforce Service Cloud) to find out which product is the better choice for your organization. Don’t just pick the software with the lowest price, but the one that has the best value for your money.
We are aware that not all companies have the time to try out dozens of different products, so we came up with a list of suggestions that you may find useful. Our top selections for the Service Desk Software category are: Zendesk, Freshservice, LiveAgent.
Halo Service Desk offers different enterprise pricing plans in a user-based licensing model. Thus, users can access the same offerings and features regardless of the plan they choose and the number of IT service agents they have. Floating or concurrent user licensing is supported as well. Here are the details:
Halo Service Desk is an IT helpdesk solution that empowers MSPs and teams to attain ITIL compliance, drive work efficiency, and improve service delivery.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
If you continue having doubts about which solution will perform best in your case it might be a sound idea to analyze each service’s social metrics. These metrics are quite often an indicator of how popular every solution is and how big is its online presence.For instance, if you look at Halo Service Desk LinkedIn profile you’ll learn that they are followed by 965 people. In case of Salesforce Service Cloud the amount of followers on their LinkedIn page is 2120339.
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