What is better GrexIt or Boomtown? Buying the ideal Customer Support Software product is all about cross-checking different solutions and determining the top software for your specific needs. Our proprietary algorythm will give you a fast look at the general rating of GrexIt and Boomtown. For overall quality and performance, GrexIt scored 7.4, while Boomtown scored 8.0. On the other hand, for user satisfaction, GrexIt earned 97%, while Boomtown earned N/A%.
Below you can also check their characteristics, terms, plans, etc. to determine what application will be more appropriate for your needs. An important aspect to assess is if the software lets you to toggle on/off restrictions on different types of users to protect any sensitive company data.
Right now, the top products in our category are: .
GrexIt offers an easy way to handle lead emails & customer support. It lets you to share your Gmail labels, making it simple to delegate and track emails.
Company Email
support@grexit.com
Contact No.
Company's Address
GrexIt Inc., Stanford Financial Square, 2600 El Camino Real, Suite 403, Palo Alto, CA 94306 - USA
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
If you continue having doubts about which solution will perform best for your company it might be a sound idea to check out each service’s social metrics. These metrics are quite often an indicator of how popular every service is and how big is its online presence. For instance GrexIt Twitter profile has currently 533 followers. At the same time Boomtown Twitter is followed by 1794 users.
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