What is better Google Hangouts or Freshchat? Today’s businesses need the most effective Communications Software product to keep on being competitive. On this page we help you with choosing the best solution, by allowing you to compare Google Hangouts and Freshchat down to the very details of their individual offers.
You can also check our total scoring values, which rate the software overall quality and performance. Google Hangouts got a 8.8 score, while Freshchat has a score of 9.2. Likewise, you can compare their general user satisfaction rating: 92% (Google Hangouts) against 96% (Freshchat). Keep in mind to select the software that best addresses your top needs, not the software with the most robust features.
Our experts made sure to prepare reviews of all popular Video Conferencing Software products that you can find out there, but among them these three deserved our special attention: Lifesize, Skype, Slack.
Google Hangouts offer integrations with the following business systems and applications:
Google Apps
Zendesk
UberConference
HipChat
FreshService
Flowdock
Slack
Liferay
West Unified Communications
Sprint
Smartsheet
Lucid
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shaw Industries, All Recipes, Ocado
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Connect with the people that make your business run via HD video, voice or text. Save money and time on travel, but still get all the benefits of face-to-face contact.
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
Freshdesk
WordPress
Facebook Messenger
Salesforce
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
No Communications Software will be perfect enough to cater to all the needs of a business. Though key features of Google Hangouts and Freshchat are important you should also carefully analyze the integrations provided by a given app. In many cases you will already be using various kinds of SaaS software in your company and it’s always wiser to opt for products that integrate well with each other. That way you will be able to be certain of an effortless exchange of information between your teams and services, which can significantly reduce time devoted to migrating between one service and the other.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
