What is better GoBrunch or LiveAgent? If you need to have a quick way to learn which Customer Support Software product is better, our exclusive algorythm gives GoBrunch a score of 8.0 and LiveAgent a score of 9.4 for all round quality and performance. In addition, GoBrunch is rated at 99%, while LiveAgent is rated 99% for their user satisfaction level.
You can also examine their product details, such as functions, tools, options, plans, prices, and many more. Check if the software allows you to customize at least part of its workflows to make sure the software complements your own business procedures.
We did our best to review all popular Remote Support Software products available out there, but among all the ones we reviewed these three deserved our special attention: ScreenConnect, Atera, Zendesk.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
If you continue having second thoughts about which software will be best in your case it might be a good idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular a given software is and how extensive is its online presence. For instance GoBrunch Twitter profile has currently 658 followers. At the same time LiveAgent Twitter is followed by 19020 people.
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