What is better Glynk or Intercom? Getting the most effective Customer Experience Management Software product is all about comparing various solutions and determining the top program for your specific needs. Our exclusive process gives you a brief look at the general rating of Glynk and Intercom. For overall quality and performance, Glynk scored 8.0, while Intercom scored 8.9. On the other hand, for user satisfaction, Glynk earned 99%, while Intercom earned 96%.
Below it's also possible to check their characteristics, terms, plans, etc. to find out which application will be more suitable for your needs. One key aspect to evaluate is whether the app can toggle on/off limitations on different types of users to limit the exposure of any critical business data.
Our experts made sure to review all popular Online Community Platforms solutions that you can find out there, but among them these three deserved our special attention: Wrike, Salesforce Community Cloud, monday.com.
Glynk supports custom integration by request when you avail of either the Business or Enterprise plan. You can also readily integrate various apps like emails, CRMs, social networks, and helpdesk solutions via Zapier.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Angel Broking, Nestaway, Darwinbox
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glynk is a comprehensive community platform for creating and hosting active communities.
Company Email
contact@glynk.com
Contact No.
Company's Address
Glynk Inc.,
6192 Stockton Street, San Francisco, California 94108,
USA
A 14-day free trial is available. Companies such as small teams, early stage startups, those with small user base, or new customers who meet qualification requirements are eligible for a flat rate of $49 a month for up to one year. You can contact the vendor for details. The following packages are offered:
Respond: from $53/month – Manage conversations with leads and customers at scale.
Engage: from $53/month – Send targeted messages to the right people at the right time.
Educate: $49/month flat rate – Create, organize and publish help articles
Live Chat for Sales (powered by Respond + Engage): from $106/month – Capture, qualify, and nurture leads to convert them to customers.
Customer Engagement (powered by Engage): from $53 /month – Send targeted messages to onboard users, make announcements, and re-engage people.
Customer Support (powered by Respond + Educate): from $102 /month – Solve customer problems faster with an integrated help desk and public knowledge base.
No Customer Experience Management Software will be able to solve all the needs of a specific team. Though core functionalities of Glynk and Intercom should matter you should also thoroughly examine the integrations offered by every service. Very often your team will already be making use of various kinds of SaaS software in your company and it’s definitely more beneficial to select software that integrate well with each other. That way you can ensure a reliable transfer of information between your teams and apps, which can significantly reduce time wasted on migrating between one product and the other.
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