What is better Glassix or Velaro? If you’re having a tough time choosing the right Customer Support Software product for your situation, we suggest that you do a comparison of the available software and discover which service offers more advantages. In particular, here you can examine Glassix (overall score: 8.6; user rating: 96%) vs. Velaro (overall score: 8.7; user rating: 91%) for their overall performance.
It's also possible to see which one provides more features that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to evaluate their features will significantly increase the odds of finding the right product for your company. Look closely at other factors of the software like if it’s easy to use, flexibility, scalability, and pricing terms.
Currently, the most popular services in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
Social media (Facebook, Twitter, LinkedIn, Google+)
Knowledgebase software
Desk by Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LG Electronics, Experian, Epicor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Velaro is a web-based live chat solution that lets you improve your communication with your customers and visitors in a matter of seconds. The software gives you an accurate picture of how visitors interact with your website, so support agents can have additional context for conversations with customers. Features such as tiered chat routing also ensure that agents' skills are maximized.
When you select a solution that you think will be an actual asset for your company you shouldn’t simply pay attention to what experts have to say about it. In many cases personal experience with the product may be different, depending on specific preferences and needs. This is why in our reviews we also give our User Satisfaction Rating for each product to give you an immediate impression of how real users of Glassix and Velaro evaluate their experience with the solution. Our algorithm is based on detailed analysis of product mentions on other sites, social media and blogs, so you are going to receive a full and reliable overview of what other clients think about every solution. In this case Glassix got a total satisfaction rating at 96% while for Velaro 91% of users express they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
