What is better Glassix or ActiveBatch? The ideal Customer Support Software is a solution that can handle your company’s specific requirements. It is possible to determine which option works really with your company if you review numerous products before you decide which one is the best.
For instance, Glassix and ActiveBatch are scored at 8.6 and 8.8, respectively, for overall quality and performance. Likewise, Glassix and ActiveBatch have a user satisfaction rating of 96% and 97%, respectively, which reveals the general feedback they get from customers. Better yet, get in touch with an existing customer of the software and solicit their opinion regarding the solution in question.
We realize that not all businesses have the time to try out a wide range of different services, so we created a list of recommendations that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Freshdesk Omni, Freshdesk.
Glassix integrates with the following business applications:
Salesforce
Zapier
HubSpot
Oracle CRM
Slack
The software is also equipped with an open API, allowing smooth integration with any product with an open API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nintendo, Avis, Estee Lauder
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Glassix offers unparalleled customer service automation, employing advanced AI technology to simplify interactions, enhance efficiency, and provide exceptional support experiences.
ActiveBatch natively integrates with the following applications:
Active Directory
Crystal Reports
CyberArk Application Access Manager
Exchange Server
Oracle Job Scheduler
PowerShell
SQL Server Scheduling
Task Scheduler Automation
Amazon EC2
Hadoop Ecosystem
IBM Cognos BI
IBM DataStage
IBM PureData (Netezza)
Informatica Cloud
Informatica PowerCenter
Microsoft Azure
Microsoft Dynamics AX
Microsoft SharePoint
Microsoft System Center
Configuration Manager
Operations Manager
Orchestrator
Service Manager
Virtual Machine Manager
Microsoft Team Foundation Server
Oracle EBS
Oracle PeopleSoft
SAP BusinessObjects Data Services
SAP NetWeaver
ServiceNow
Teradata
VMware
ActiveBatch also has API accessibility so you can custom-integrate it with your existing solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Verizon, Bosch, Subway
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cross-platform workflow automation tool that can handle job scheduling and workload distribution and management. It eliminates scripting through prebuilt, pretested, production-ready Job Steps for no-code workflow assembly while supporting existing script investments. This eliminates the hassle and coding associated with workflow development.
You should pay attention to the fact that while both Glassix and ActiveBatch may have a reliable array of features every product may be aimed at a different business size. If you are studying different apps you should give some attention to a business size they are aimed at. Specific features might scale up efficiently for big enterprises but if you own a small or mid-sized company it’s usually more sensible to avoid paying for complex features that you might never use.
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