What is better ActiveBatch or Salesforce Service Cloud? When looking for the best Customer Support Software for your business it is recommended that you compare the features, prices, as well as other crucial details concerning the product and vendor. Here, you are able to see the similarities and differences between ActiveBatch (overall score at 8.8 and user satisfaction at 97%) and Salesforce Service Cloud (overall score at 9.6 and user satisfaction at 97%).
You may also look at their particulars elements, like functions, plans, rates, conditions, etc. What is more, read the terms thoroughly for information on extra charges, like, installation, separate helpdesk support, upgrade fees, cloud storage fees, and more.
We know that not all people have the time to test dozens of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Workflow Management Software category are: Trello, Wrike, monday.com.
ActiveBatch natively integrates with the following applications:
Active Directory
Crystal Reports
CyberArk Application Access Manager
Exchange Server
Oracle Job Scheduler
PowerShell
SQL Server Scheduling
Task Scheduler Automation
Amazon EC2
Hadoop Ecosystem
IBM Cognos BI
IBM DataStage
IBM PureData (Netezza)
Informatica Cloud
Informatica PowerCenter
Microsoft Azure
Microsoft Dynamics AX
Microsoft SharePoint
Microsoft System Center
Configuration Manager
Operations Manager
Orchestrator
Service Manager
Virtual Machine Manager
Microsoft Team Foundation Server
Oracle EBS
Oracle PeopleSoft
SAP BusinessObjects Data Services
SAP NetWeaver
ServiceNow
Teradata
VMware
ActiveBatch also has API accessibility so you can custom-integrate it with your existing solutions.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Verizon, Bosch, Subway
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cross-platform workflow automation tool that can handle job scheduling and workload distribution and management. It eliminates scripting through prebuilt, pretested, production-ready Job Steps for no-code workflow assembly while supporting existing script investments. This eliminates the hassle and coding associated with workflow development.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
In the event you are still having second thoughts about which app will work best in your case it might be a sensible idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular each software is and how big is its online presence. For example, in case of Facebook ActiveBatch has 161 likes on their official page while Salesforce Service Cloud profile is liked by 617858 people.
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