What is better Gladly or Vivocha? If you’re getting a hard time picking the right Customer Support Software product for your company, we suggest that you compare and contrast the available software and discover which solution offers more benefits. For instance, here you can review Gladly (overall score: 7.4; user rating: N/A%) vs. Vivocha (overall score: 8.4; user rating: N/A%) for their overall performance.
You can even see which one provides more tools that you need or which has more suitable pricing plans for your current budget constraints. Working with a clear table to match their features will significantly increase the likelihood of getting the appropriate product for your company. Pay attention to other factors of the software for example ease-of-use, flexibility, scalability, and pricing terms.
Those of you who are pressed for time or could use a Customer Service Software recommendation from our team may want to take a look at these top choices for this year: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Almost as crucial as functionalities and customer support responsiveness are pricing options offered by Gladly and Vivocha. While price should not be the sole factor it’s without a doubt a significant thing to think about. You should expect a flexible pricing plan that can be adjusted to your team size and easily scaled up every time your team expands. You should be certain you don’t opt for pricing plans that have advanced tools that you won’t use and always try to get in touch with the vendor directly because enterprises can usually benefit from more affordable prices. You should also give a chance to a free trial or demo of each product to spend at least some time working with it. It’s a helpful experience that doesn’t need you to pay any money and provides you with a practical overview of what it feels like to work with Gladly and Vivocha.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
