What is better Gladly or HubSpot Service Hub? The perfect CRM Software is a service that can address your company’s specific needs. It is possible to identify which option is best suited for your industry if you compare a wider range of products before you decide which one is the best.
For instance, Gladly and HubSpot Service Hub are scored at 7.4 and 9.0, respectively, for overall quality and performance. Similarly, Gladly and HubSpot Service Hub have a user satisfaction rating of N/A% and 98%, respectively, which reveals the general response they get from customers. Better yet, reach put to an existing customer of the software and solicit their feedback regarding the solution in question.
We are aware that not all people have the time to scrutinize a large number of different products, so we came up with a list of suggestions that you may find useful. Our top choices for the Customer Service Software category are: Freshdesk, Salesforce Service Cloud, Freshdesk Omni.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Online customer service, support, and help desk solution native to the HubSpot suite. The software has a built-in conversations feature that helps boost customer engagement by adding context to customer communication. A universal inbox also collects messages from multiple channels, helping teams collaborate and provide better customer support.
If you are still having doubts about which app will be best for your company it may be a good idea to take a look at each service’s social metrics. These metrics are quite often a way to see how popular each service is and how large is its online presence. For instance, in case of Facebook Gladly has 81 likes on their official profile while HubSpot Service Hub profile is liked by 1774725 people.
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