What is better Get Satisfaction or Unymira Knowledge Center? It’s a good idea to use our scoring system to help you get a general idea which Customer Support Software product is better for your company. For overall product quality, Get Satisfaction attained 7.4 points, while Unymira Knowledge Center received 8.0 points. At the same time, for user satisfaction, Get Satisfaction scored 96%, while Unymira Knowledge Center scored N/A%.
Specifics of their characteristics, tools, supported platforms, customer service, plus more are available below to provide you with a more accurate comparison. Keep in mind to purchase only the functions that you need so you don’t waste cash for features which are redundant.
In the event you have to quickly find the top Customer Support Software according to our experts we suggest you examine these products: Zendesk, Freshdesk Omni, Freshdesk.
Contact USU for more information about their basic and enterprise pricing options. You can also sign up for a demo to see if the software is a perfect fit for your business.
USU Knowledge Management integrates with the following business systems and applications:
ServiceNow
Salesforce
Genesys
NICE inContact
Slack
Zendesk
SAP
Microsoft Dynamics NAV
BMC
Sharepoint
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
1&1, Alactel-Lucent, BMW, Nestle
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading knowledge management solution for call centers and contact centers. It helps customer-facing agents with relevant, easy to understand knowledge so that they can provide better, more efficient customer service.
Both Get Satisfaction and Unymira Knowledge Center were tested by a group of reliable B2B experts who carried out a detailed examination of all crucial elements of each software. Their ultimate score was prepared with unique SmartScore system that calculates a separate partial score to every factor like: main features, customer support, mobile support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only aspect important to a business so we make sure we pay attention to all facets of a product before coming up with its final score.
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