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Compare Genesys Cloud vs The Real PBX

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Genesys Cloud or The Real PBX? We are here to simplify the cumbersome process of reviewing Customer Support Software products for you. For example, on this page you can look at the overall performance of Genesys Cloud (9.0) and compare it with the overall performance of The Real PBX (8.8). You can also match their overall user satisfaction rating: Genesys Cloud (93%) vs. The Real PBX (98%).

Likewise, lexamine their functions carefully to determine which product can better tackle your company’s needs. In general, any business solution has to let you to immediately see the big picture, at the same time offering you immediate access to the details.

Right now, the leading services in our Call Center Software category are: JustCall, Freshdesk Contact Center, Zendesk.

Almost as crucial as useful features and user support quality are pricing options given by Genesys Cloud and The Real PBX. Even though price should not be the sole aspect it’s surely a key thing to think about. You should try to find a flexible pricing plan that can be matched with your team size and easily scaled up every time your business develops. Be sure that you don’t pick packages that have advanced functionalities that you won’t find useful and always try to contact with the vendor directly because enterprises can often count on discounts. You should also try out a free trial or demo of every software to spend at least some time working with it. It’s a useful experience that doesn’t require you to invest any money and provides you with a solid overview of what it’s like to work with Genesys Cloud and The Real PBX.

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