What is better Genesys Cloud or Sayint? The best Customer Support Software is a solution that can address your company’s unique requirements. It is possible to identify which alternative works best for your business if you compare different products before you decide which one is the best.
For instance, Genesys Cloud and Sayint are scored at 9.0 and 8.0, respectively, for all round quality and performance. Similarly, Genesys Cloud and Sayint have a user satisfaction rating of 93% and N/A%, respectively, which shows the general response they get from customers. Even better, talk to a current user of the software and ask for their comments about the application in question.
Those of you who want to save some time or would like to get a Call Center Software recommendation from our experts may want to take a look at these top choices for the current year: JustCall, Freshdesk Contact Center, Zendesk.
Genesys Cloud creates fluid conversations across voice and digital channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your call center into an experience center.
Genesys Cloud can support a wide variety of CRM and HR integrations. Some of their partners include:
Salesforce
Zendesk
Oracle Service Cloud
SugarCRM
Microsoft Dynamics 365
GSuite
OneLogin
Microsoft Active Directory
Federation Services
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, Princeton University, Bosch
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A comprehensive contact center platform built to reinforce customer support efforts and optimize your workforce. It combines all client communications into one neat, intuitive system so your reps can deliver faster responses. Routing functionalities ensure that messages go to the right agents, reducing the risk of overlooked communications.
Contact Sayint for information on their basic and enterprise pricing packages. You can also sign up for a demo to see if the software is a perfect fit for your business.
Sayint integrates with the following business systems and applications:
Freshdesk
Zendesk
Salesforce
Microsoft Dynamics 365
Zoho
Hubspot
Zapier
Pipedrive
Facebook messenger
Slack
WhatsApp
Intercom
Freshchat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Sayint is a Data Analytics software that derives high quality, actionable insights from data gathered and analyzed from customer conversations sourced from various communication channels.
Company Email
contact@sayint.ai
Contact No.
Company's Address
Sayint
12th Floor Manjeera Trinity Corporate JNTU - Hitech City Road
Hyderabad 500072
India
Every time you test various Customer Support Software solutions you shouldn’t simply look at their features list and available pricing packages. Consider that the app must be adjusted to your standards and company so the more flexible their offer the better. Learn which OSes are supported by Genesys Cloud and Sayint and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, as this might be a key element for many businesses.
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