What is better Front or LANDESK Service Desk? When you compare Front and LANDESK Service Desk, you can easily see which Help Desk Software product is the better alternative. This means that your enterprise will be able to choose most productive and efficient software. You can check the details, like available tools, prices, plans offered by each vendor, offer terms, and many more
We also let you evaluate their overall scores to know which one appears to be better. Front has 8.8 points for overall quality and 90% rating for user satisfaction; while LANDESK Service Desk has 8.0 points for overall quality and 94% for user satisfaction. You can also find out which software company is more dependable by sending an an email question to both and check which one replies without delays.
We did our best to prepare reviews of all popular Customer Support Software services that you can find out there, but among them these three deserved our special attention: Freshdesk, Freshdesk Omni, Zendesk.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
When you pick a product that you are sure will be an actual asset for your company you shouldn’t only pay attention to what professionals have to say about it. In many cases personal experience with the product will vary, depending on your own goals and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each software to give you a quick impression of how actual users of Front and LANDESK Service Desk rate their contact with the product. Our algorithm is based on detailed analysis of product mentions on other websites, social media as well as blogs, so you will obtain a complete and reliable landscape of what other customers think about each software. In this case Front got a total satisfaction rating at 90% while for LANDESK Service Desk 94% of people claim they had an enjoyable experience with it.
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