What is better Front or Hipporello Service Desk? To successfully get the most efficient and productive Help Desk Software for your company, you have to compare products available on the market. For instance, here it is possible to match Front’s overall score of 8.8 against Hipporello Service Desk’s score of 8.0. You may also compare their general user satisfaction: Front (90%) vs. Hipporello Service Desk (100%).
What’s more, you can compare their good and bad points feature by feature, including their terms and conditions and pricing. By comparing products you are improving your chances to pick the best software for your company. It goes without saying you should know your specific needs to realize which software matches those needs.
Our experts made sure to prepare reviews of all popular Customer Support Software products available out there, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Freshdesk, Zendesk.
Front has built the plans that help you build stronger relationships:
Starter – $19/user per month (billed annually)
Multi-channel messaging (excludes Voice)
Live chat
Team collaboration on customer messages
Calendar and one-click meeting scheduling
Basic automation
Integrations with 3rd-party tools (excludes automation, communications, and custom plugins)
Security & compliance
Prime – $49/user per month (billed annually)
EVERYTHING IN STARTER, PLUS:
CRM integration
Analytics
Advanced workflows
Enterprise – $99/user per month (billed annually)
EVERYTHING IN PRIME, PLUS:
Smart Rules
User and team management
Onboarding and solution design
Change management
The plans offered by Front require at least 2 users. We’re happy to talk you through what would work best for your business — just reach out at sales@frontapp.com.
Front integrates with the following business systems and applications:
Salesforce
Slack
Intercom
HubSpot
Pipedrive
AskNicely
Nicereply
Asana
Airtable
Monday.com
Clickup
Delighted
Outreach
Office 365
Drift
Github
Gainsight
Jira
Gmail
Google Drive
Guru
Aircall
Census
Clearbit
Dropbox
Facebook Messenger
Twitter
WhatsApp
Helpdocs
Shopify
Twilio SMS
Instagram
Make (formerly Integromat)
Zoho CRM
Zapier
Zoom
Find the full list on front.com/integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HOMER, CSA Transportation, NearNorth
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Front is an efficient inbox management app featuring a unified inbox that consolidates multiple channels in one place for better team collaboration. With Front, you can rest assured that all your emails will be accounted for. It has an intuitive contacts database and integrates well with social media channels.
The services analyzed on this page are merely a sliver of our full Help Desk Software category and you should keep in mind that there could be more reliable options out there. If you want to ensure you make the best possible choice for your team we strongly encourage you to try out more products first. It may also be a good idea to check out our top 10 Help Desk Software list to learn which solutions are now the highest-ranking ones and leaders in the market.
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