What is better Freshservice or RelateIQ? There are numerous CRM Software products available for businesses today. The simplest way to find out which one fits your needs best is to evaluate them side by side. For instance, here you can compare Freshservice and RelateIQ for their overall score (9.4 vs. 8.5, respectively) or their user satisfaction rating (97% vs. 97%, respectively).
You can also check their individual modules and pricing terms as well as other useful information below. When matching products make sure to examine their corresponding capabilities and mark their differences to get a clearer picture of both deals. What is more keep in mind to check other factors such as security, backup, usability, and helpdesk support.
In case you you need to quickly locate the optimal IT Service Software according to our experts we recommend you take a look at one of these products: LiveAgent, Freshservice, Zendesk.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
With RelateIQ’s API, any user can integrate the app into his or her existing organizational infrastructure. RelateIQ can likewise be integrated with other tools such as:
Marketo
ZenDesk
WuFoo
HubSpot
MailChimp
Pardot
Zapier
Facebook
Office 365
Exchange 2013
Exchange 2010
Google Apps, including Gmail and Google Calendar
You can also connect the tool to over 300 Apps Using Zapier, such as:
Eventbrite
Evernote
FullContact
Business Card Reader
Recurly
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
T3 Advisors, Asana, The Pramana Collective
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Rethinking customer relationship management to help customers drive more revenue + save hours of time.
If you continue having doubts about which product will perform best for your company it might be a good idea to take a look at each service’s social metrics. These metrics are usually a way to see how popular a given service is and how wide is its online presence. For instance Freshservice Twitter account has currently 1113 followers. At the same time RelateIQ Twitter is followed by 8419 users.
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