What is better Freshservice or HxGN EAM? Specific companies need different types of IT Asset Management Software. To understand well which service meets your requirements, consider reviewing various alternatives feature by feature along with their terms and costs. Likewise, you can get a quick idea of their general effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Freshservice (9.4) vs. HxGN EAM (9.6) for all round quality and performance; Freshservice (97%) vs. HxGN EAM (N/A%) for user satisfaction rating. Examine their high and weaker points and see which software is a more sensible choice for your company. One simple but effective tactic is to write the strengths and weaknesses of both services next to each other and check which app comes on top.
Our team put a lot of effort to prepare reviews of all popular IT Service Software solutions offered on the market, but among all the ones we reviewed these three deserved our special attention: Freshservice, LiveAgent, Zendesk.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
HxGN EAM’s SMB and enterprise pricing plan information is available only upon request. For more information and to get a quote, please contact its sales team.
HxGN EAM supports integration with existing business processes and workflows. In addition, it can be integrated with database and IT systems such as the following:
Oracle
SAP
Peoplesoft
JD Edwards
Geospatial Systems
ESRI
Custom or Legacy Systems
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
EMO, Drager Service, CERN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable enterprise asset management software solution that helps various industries maintain the safety, availability, and performance of their assets, improve compliance to standards, and reduce operational and maintenance costs. Its dynamic architecture ensures high uptime to meet the needs of businesses as they grow.
Both Freshservice and HxGN EAM were evaluated by a team of reliable B2B experts who conducted a detailed analysis of all important aspects of every software. Their final rating was prepared using our unique SmartScore model that gives a separate partial score to each component including: main functionalities, customer support, mobile support, security, customer satisfaction and media presence. We realize useful features are not the only factor essential to a company so we do our best to pay attention to all facets of a software before coming up with its final rating.
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